Timothy Rene Alcoser J.R.
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  • Home
  • About Me
  • Life Goal Progress
  • Education
  • Employment History
  • Acting
  • Military Service
  • Law Enforcement & Security
  • Information Technology
  • Volunteer Experience
  • Family History
    • Ancestry MAP
    • Military Service
    • Knights, Lords and Ladies
    • Tragedy
    • The Mayflower
    • Slavery
    • Historical Interest
    • Government
    • Law Enforcement
    • ALCOSER.ORG
  • Hobbies
    • Hiking
    • Skiboarding
    • Travel & Road Trips
    • Flight Sim
    • Photography
    • PC Building
    • Scuba Diving
    • Geocaching
  • Quotes that Define Me
  • Blog
  • Contact Me!
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Experience, Skills & Training

  • Certifications and Clearances
    • Air Force Civilian Service
      • Secret Clearance
    • CompTIA
      • A+ Certification
      • Security+ Certification
  • Customer Service Experience
    • Provided Multi-Level Customer Service Technical Support to over 20 departments and a medium sized business through phone, email, remote desktop and in person. 
  • Acted as an Administrator for:
    • VMWare 6.7
    • Microsoft Active Directory
    • Barracuda Email Security Gateway
    • Axis Camera Station
    • Mitel Connect Director VOIP
    • Duo Helpdesk Administrator
  • Participated in large and small project management tasks both as a team and solo. 
  • Ran new ethernet cable, crimped both ends with RJ45 jacks and ensured internet connectivity
  • Researched complex problems and found resolutions through internet research and technical documents.
  • Wrote basic technical documents to assist team members with common issues and their resolution.
  • Set up, took down and maintained desktop workstations. 
  • Performed daily checks on company departments to ensure their information technology business needs were being met and to resolve any concerns. 
  • PC Building

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